I'm pissed today.
I don't even really know why I'm just in a bad mood. As I was driving to work today and SIX cars, SIX, cut me off and then put the brakes on. There was no one behind me. Is it so hard to wait the two fucking seconds it would take for me to pass you to pull out? I don't think it would have killed any of them. I get to work late and my manager is in a bad mood, she's like "oh hi, here's what I want you to do" she tells me one thing. This will probably take me about 10 minutes, so when I finish I have to go find her to see what the next thing she wants me to do is. And she gets mad that you ask her 'what now'. My thing is tell me the whole list of shit that needs to get done and I'll do it. I'll be busy all day and I can leave you alone. Problem solved.
I wish I could put out a handbook for shoppers. Anyone who doesn't work in retail won't really appreciate this rant, but for those of you who do or ever have you'll know what I'm saying.
Why is it that people constantly need to ask if you work there? I have a arm load of clothes, a rolling rack is not far away from me and I'm wearing my name tag. This guy comes up to me and goes "do you work here" I am not in the mood, other days I can deal with the stupidity of the public but today I just couldn't. I was like "what gave it away" he then proceeded to ask a really dumb question like where the shoe department or some department, I don't remember. All of the departments are clearly marked by 5x2 foot signs. Take two seconds, look up and save me the annoyance of having to deal with you. Chances are if you see someone straightening, cleaning, putting out stock, or anything else you wouldn't go into a store and start doing, They work there. I understand you need to say something to get our attention but a simple excuse me would work just fine.
Now people call the store all the time to ask if we have this or that, whatever that's fine but when I get on the phone to help you, ask for what it is you want. Don't tell me your whole fucking life story. I don't care if you have two grandkids in Colorado that need new winter jackets. I'll find the ones you saw in the store when you were there yesterday if they are still in the store. But don't get mad at me If they aren't. Why the fuck didn't you buy them when you were there the day before? And once I find what you are looking for and ask for your name so I can put it on hold for you just tell me your name. If I wanted to know you are going to be in tomorrow to get it because you have a gyno appointment in the area and it will be super easy for you to come and get it, I would ask. But trust me I don't care and thus would never ask.
We have these rolling racks to bring clothing out from the stock room to the floor. They are probably about an inch taller than me so I have to reach over my head just a little to pull off the clothes. Jeans are heavy. Men's jeans are hung folded in half with zipper folded in (you all know how men's jeans are hung I don't really need to explain this to you) but this makes them fall off the hangers real easy. So when I am carrying a bunch of them from the rolling rack to the run, please don't stop me to ask a stupid question that you can answer yourself just by looking around or reading a sign. And when I try continue to walk over to the run to put the jeans down don't try to stop me by grabbing my arm or continually calling out 'miss' I heard your question but my arms are killing me and I will need them to punch you in the face so let me but the pants down first.
People do this all the time and It is possibly the most annoying thing a customer can do. When you take a shirt, a pair of pants, a jacket, whatever, off the hanger to hold them up to or to try on in the aisle even though we have a fitting room for you to do that in, PUT IT BACK ON THE FUCKING HANGER! Don't throw it over the rack and walk away. I know it is my job to recover but I rehang shit all day and I am still alive and kicking so I don't think it would kill you to put the article of clothing that you took off the hanger back on it.
If you have a question look around, read the signs, try to figure it out on your own before you come find one of us to answer it for you because chances are you can do it all on your own. Remember we are not your servants or maids. If you drop a nasty tissue bend over and pick it up, if your kid throws up on the floor ask for a mop or at least tell someone so we can clean it up before another customer slips and sues us because you need to shop even if that means you have to carry your 16 day old baby around with you when it's -5 outside. We are not personal shoppers. They don't pay us enough for that. Don't ask me to 'pull' some dress pants for you, because you are in a hurry and don't have time to look. Come back when you do have the time to look or go without.
So there are some basic rules to go by when you are shopping for clothing. I'm sure the topic of customer annoyance will be a continuing one, but next time you go into a store like Marshall's and the sales people are not all smiles and good cheer, remember it's stupid people like you that make us that way so don't add to the problem.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment